What you should know in case of a collision.
Why you should demand repairs by an Acura Authorized Collision Repair Facility:
Your rights as a customer:
Should your Acura vehicle be damaged in a collision, we want to help ensure that you have access to critical helpful information. Take a moment to familiarize yourself with the contents of this page. It can assist you with the police, your insurance company, and your repairs. It also provides valid reasons why our Acura Authorized Collision Repair Facility at DALLAS COLLISION CENTER is recommended for your Acura collision repair.
In the event of a collision, the following suggestions may assist you:
- Stop. No matter how minor the collision - in a safe, well-lit area
- Notify the local police. Ask for an ambulance if necessary. Have your driver's license and insurance information ready when the police arrive
- Write down the names and phone numbers of any witnesses and information of the injured, if any.
- TAKE PICTURES. Use your phone's camera or carry a camera in the glove box to document the vehicles and the scene.
- Call for support. If necessary, contact Acura Roadside Assistance and have your vehicle towed to your Acura Authorized Collision Repair facility
- Notify your insurance company.
- Eligible customers receive complimentary towing to the facility via Acura Roadside Assistance.
- Acura Genuine Parts for all repairs help maintain the original performance and integrity of your Acura.
- Limited warranty covers Acura Genuine Parts.
- Acura trained repair technicians use factory approved procedures that help produce safer repairs and get you back on the road in less time.
- Quality repairs help maximize vehicle value.
Whether you financed the purchase of your Acura or you are leasing it, collision insurance is required. This helps protect you and the finance company by ensuring sufficient funds are available to repair your vehicle in case of a collision. The insurance company must provide you a copy of your policy. Read it carefully to make sure you understand your rights. You may cancel or change insurance at any time. You don't have to wait until your policy is up for renewal.
While an insurer may recommend a repair facility, you have the right to decide where to have your Acura repaired, unless that right is limited by your insurance policy. Insist that your insurer and repair facility agree to the use of Acura Genuine Parts and Acura approved repair procedures to make all repairs. By choosing an Acura Authorized repair facility you help ensure that the correct parts and procedures are used to restore your vehicle to pre-accident condition.
2964 Irving Boulevard
Dallas, Texas 75247
972-721-6502
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